How it works
From initial consultation to final installation, here’s how we make your staircase dreams a reality.
Submit Your Plans
Send us your plans or project details, and we’ll provide you with a personalized quote based on your requirements.
Site Visit and Consultation
One of our sales team members will visit your site to take precise measurements or meet with you to discuss design options and ensure everything is aligned with your needs.
Manufacturing
After finalizing the details, your project is sent to our factory for manufacture. Our team ensures every step is carefully managed for quality and precision.
Installation
Once your stair or handrail is ready, our experienced installers will handle the installation, ensuring everything is set up properly for optimal safety and functionality.
Crafting your perfect staircase,
step by step
Building a staircase should be simple and stress-free.
We understand that creating a custom staircase can feel like a big undertaking, but we’ve made it easy! Our step-by-step process is designed to be clear, simple, and tailored to your needs. Here’s how we bring your vision to life.
Built to last:
15-year guarantee
We take pride in crafting stairs and balustrades that are not only stunning but built to endure for years to come. That's why we back every project with an exceptional 15-year guarantee; far surpassing industry standards. And we don’t stop there: we also guarantee that your stairs will stay squeak-free, ensuring they look great and remain silent for the long haul.
Perfect Compliance with New Zealand Building Code
We guarantee that all our stairs meet the strict requirements of the New Zealand Building Code. With multiple classifications of stairs, each having specific design and dimensional standards, we ensure that every project is tailored to the relevant guidelines. Below, you'll find a breakdown of the different stair classifications and their respective definitions.
Private
- Main Private Stairway: A private stairway intended to provide access to and between frequently used spaces such as living areas, kitchens and garages, and includes all exterior private stairways.
- Secondary Private Stairway: A private stairway other than a main or minor private stairway, intended to provide access to another floor containing only bedrooms, bathroom or similar accommodation.
- Minor Private Stairway: A private stairway not on a a main thoroughfare, and intended to provide infrequent access to a single room which is not a living area or kitchen.
Commercial
- Accessible Stairway: A stairway having features for use by people with disabilities. Buildings required to be accessible shall have at least one accessible stairway leading off an accessible route whether or not a lift is provided.
- Common Stairway: A stairway which is used, or intended to be used, by the public whether as of right or not, and is not a private stairway, service stairway or accessible stairway.
- Service Stairway: A stairway that is used, or intended to be used, infrequently by service personnel to gain access to spaces for the purpose of maintenance and movement of goods.
Members of:
